Johnson City, TN | Network Engineer | Full-Time
We are actively recruiting a Network Engineer for our client in Johnson City, TN. This opportunity is a direct hire. Due to client's request, qualified candidates must be eligible to work in the United States without sponsorship.
Responsibilities/ Experience:
- Cisco networking experience with responsibility for installing network infrastructure including firewalls, routers, switches, network management software and related experience
- Strong background deploying and/or maintaining Cisco Unified Communications products including Unified Communications Manager (Call Manager), Unity, and voice enabled routers
- Demonstrable troubleshooting skills
- Professional attitude and appearance
- Ethical, honest, and responsible
- Excellent communication skills – verbal, written, and listening
- Working knowledge of telephony protocols and voice circuits/trunks
- Ability to communicate effectively with a variety of end-users and customers by phone while providing remote support using a variety of tools
- The ability to function autonomously with minimal supervision
- Provide timely documentation during course of work
- Strong customer service skills, remote, and in person
- Willingness to learn and become better than you are today
Qualifications:
- Minimum Bachelor’s Degree
- 3 years of IT networking/systems experience
- Experience in a fast-paced environment
- Experience working for a Value-Added Reseller (a plus)
- Experience with ConnectWise PSA
- CCNA (a plus)