technical services


Lead QA Analyst

Posted 4 weeks ago

Job ID - 555

Knoxville, TN | Lead QA Analyst | Full-Time

We are actively recruiting a Lead QA Analyst for our client in Knoxville, TN. This will be a dire-hire. Due to client's request, qualified candidates must be eligible to work in the United States without sponsorship.


  • Owner of the QA practice
  • Provide leadership for his/her team and actively mentor the team members on the development and maturity of their QA and technical skills.
  • Will seek to find inefficiencies in his/her team’s processes and propose changes for the group to evaluate and implement to in turn develop and mature the QA practice for the larger team.
  • Advocate quality in every stage of the Agile development process.
  • Promotes communication to enhance and encourage team member and business awareness of QA requirements.
  • Works within the larger organization to ensure team member and process effectiveness by monitoring performance or other key metrics.
  • Write, organize, and maintain functional test plans for given Scrum team
  • Execute test plans, performance, and regression testing in order to validate sites, apps and systems meet design specifications and requirements.
  • Identify and reproduce defects in software and systems.
  • Triage defects and report on defect impacts.
  • Work with the business and technology delivery team to ensure projects are delivered with quality, on time and within budget.
  • Collaborate with Scrum/project team members and End-Users to understand the key processes and technologies within the applications for the supported business functions.


  • Displays Servant Leadership: fostering a coaching environment, display of selflessness and holding others accountable across the organization
  • Leading a team.
  • Defining and maturing a QA practice within an organization.
  • Multiple forms for testing including, but not limited to: Unit testing, performance testing, integration testing, manual testing, automated testing into a CI/CD pipeline, etc.
  • Developing a test strategy and test plan for UAT, End to End testing, and Regression Testing.
  • Understanding of the development and implementation of a Quality Assurance structure and knowledge of best practices.
  • Ability to balance both leading a QA team and work as a Senior QA analyst writing and executing test cases for a given SCRUM team.
  • Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
  • Strong analytical, problem solving and project management skills.
  • Ability to complete all work tasks in a timely manner while remaining flexible to competing demands and adjust priorities. 
  • Ability to manage one or more simultaneous projects.
  • Automation of web-based applications
  • Web service testing
  • SQL



  • 5 years experience as lead 
  • Bachelor's degree or equivalent technical and business experience.
  • Agile certification or experience as a Scrum Master

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